Testimonials

Let our guests tell you about us...

• "We had a great time weather was not great but the hotel was excellent good staff moral pleasant to talk to and helpful so you could get around Blackpool”
• "Just had two nights stay here.
  The receptionist (Tina) was so courteous to us she really is worth a mention
  and if I was running a hotel I would be more than pleased to have someone like her running it for me.
  The management are indeed lucky to have a great staff running the show like clockwork"
• "As a consultant I spend a lot of time in hotels to the point where I've reached premium member status with the likes of Holiday Inn and Hilton Group.  Off all the big hotels I have stayed in across the UK and Europe the Carlton in Blackpool has been by far the best.  No request is too difficult.  They go out of their way to make you feel comfortable and are always smiling.  I have spent best part of the last year in this hotel and now feel it is more of a front room than a hotel.  I cannot put into words how brilliant this hotel is and really would like to make sure you realize how good a reputation a hotel like this is for your brand.  I know that since I started staying here, which was purely because the Hilton and Barceló in the area were full, a number of my fellow HP employee's have also now started staying here out of choice.  I would now look to stay in a Best Western on my future assignments where previously I would always hunt out a Holiday Inn."
• "When I realized I had forgotten my specs after departure, your front of hotel staff was extremely helpful. They deserve great praise for the service they give to your business and guests. My problem was overcome with great aplomb, friendliness and efficiency."
• "The one and only contemporary Indian restaurant in Black Pool associated with Best Western Carlton Hotel offering a good standard of food at a reasonable price. This Restaurant boasts various culinary awards and located at sea view. Jali cannot be compared with any typical Indian restaurant from my personal experience felt quite simply it is a restaurant with talented chefs who prepares meals with full of flavors that play on tongue rather than burn the mouth."
• "Staff is efficient, friendly and polite and the decor is comfortable and contemporary with soothing background Music."